You found flights your petcould take. Now make sure you're actually ready to board.

We recommend starting at least 3–6 months before your travel date. Some routes require specific vaccine timelines, blood tests with mandatory waiting periods, or government endorsements that can’t be rushed. Starting early gives you time to handle all of this without stress.

Yes. Many families start with the DIY Travel Plan and later add Guided or White-Glove Concierge support if their route becomes more complex or they want hands-on help. Your existing plan and Pawsport carry over.

Paws Abroad currently supports routes across 14 countries and growing. If your destination isn’t listed yet, reach out — we may still be able to help or can let you know when it’s added.

This is exactly what the Guided Concierge ($795 base) and White-Glove Concierge ($2,500+) tiers are designed for. Complex routes benefit from expert oversight to ensure nothing falls through the cracks. You can also start with a Route Review Call to get clarity before committing.

It depends on your plan. With the DIY Travel Plan, we tell you exactly which vet visits are needed, when to schedule them, and what to ask for — but you book them yourself. With the Guided Concierge, we help you stay on track with reminders and document reviews. With White-Glove, we coordinate directly with your vet on your behalf (vet consultation fee included).

No. Paws Abroad provides planning, guidance, and coordination support — not shipping or transport. You stay in control of all bookings and provider decisions. We make sure you know what to do, when, and how.

No. The DIY Pet Travel Plan is a one-time payment of $147 per pet, per trip. You get immediate access to your personalized Journey Guide, Pawsport, document vault, and resource map — with no recurring charges.

We cannot guarantee outcomes that depend on third parties (airlines, governments, veterinarians). What we do guarantee is that your plan will be accurate, thorough, and based on current regulations — giving you the best possible preparation for a smooth journey.

If there is an error in your personalised travel plan that is within our control, we will fix it at no cost. Because the Journey Guide is generated specifically for your pet and route, we do not offer general refunds once it has been delivered. If you have concerns, email info@pawsabroad.co and we’ll work with you.

Your Journey Guide is generated based on your pet’s Pawsport profile and route details. Once your Pawsport is complete, your guide is typically available within minutes. For complex multi-country routes, it may take slightly longer.

Airline pet policies change periodically. We monitor major policy updates and notify affected users when significant changes occur. Your Journey Guide reflects the most current information available at the time of generation.

You can — and many people try. But international pet travel involves navigating airline-specific pet policies, country-specific veterinary and import requirements, document timing windows, and transit rules that change frequently. Most people spend weeks piecing this together from forums, Facebook groups, and outdated blog posts. Paws Abroad organizes all of this into one clear, route-specific plan so you don’t miss anything critical.

Life happens. If your dates or route change, you can update your Pawsport and generate a revised Journey Guide. Major route changes may require a new plan purchase, but your Pawsport and document vault carry over.

Our team monitors airline pet policies, country import regulations, and veterinary requirements on an ongoing basis. Your Journey Guide is generated using the most current data we have. If something changes after your plan is created, we’ll notify you of significant updates.

Consider the cost of getting it wrong — a missed vet appointment, an expired health certificate, or a denied boarding can cost hundreds or even thousands of dollars, not to mention the stress. The DIY Travel Plan gives you the kind of structured, route-specific clarity that most people only get from expensive pet relocation services.